The Jetta was fixed quick and returned with more power than before. And better M/G.
Very friendly staff. Questionable mechanical knowledge though. Told me that my torque inverter was bad and I would need to replace my entire transmission. After a second and third opinion I found that they don’t even link together. They just didn’t want to drop my tranny without selling me a new one. Not very upstanding.
Just beginning our relationship. Phenomenal customer service and help from Montanna, glad we were referred to them. A company we can trust🤗
Realistic, understanding, more than professional and Super personable. Really, no want or need to ever go anywhere else. I have a warranty through Toyota and I’m Still going to take it to these guys.
Work is always done properly. The mechanics treat each car as if it were their own. Montana in the front office is very knowledgeable and friendly. Most important I always trust them with my vehicles.
WR Auto has the diagnostic equipment and expertise to determine problems with my vehicle and ranks them by importance to fix. That enables better financial planning for repairs. I have taken my vehicles to WR Auto many times over the past few years and very satisfied with the results of the repairs.
We continue to take all our vehicles here. They are professional friendly and do a great job with our vehicles. This is what a local garage is suppose to be. Keep up the great work!
Never disappointed with the service and professionalism of West Richland Auto Repair
This place is outstanding. Don’t waste your time going anywhere else. Their diagnostics are accurate, their estimates are accurate and they charge honestly for time actually worked. They were in some cases half the cost estimated by places like Tri City Batttery...no games like the dealerships in the autoplex. a hidden gem in West Richland.